Terms & Conditions.
Parties of 10 and over
Deposit.
In order to confirm a booking a deposit of £10 per person is required for all parties of 10 and over. Please contact us on 0191 4555 133 with credit/debit card. Deposit will be deducted from the final bill.
Menu Choice.
To permit us to organise the party efficiently, we request all parties of 10 or above to choose one set menu for the whole party; special dietary needs can be catered for separately.
Banquet Menu.
All items on banquet menu are presented across the table, so that all guests are able to share and taste each and every dish. All you have to do is specify which menu you would like and whether you want two, three or four courses.
Our menu selection may change without notice, in such case or if a particular fresh produce is unavailable on the day, a suitable alternative will be offered.
If you have any special dietary requirements or would like to adapt any of the menu items please feel free to contact us.
The choice of menu and any special requests will need to be provided 36 hours in advance of your meal.
Number of Guests.
All parties must indicate a guaranteed number (at least 48 hours in advance) of guests attending the function, on the basis of which they will be charged for the meal.
Seating.
Please note – we will endeavour to seat large parties together in our restaurant, however, due to the design of our restaurant, this may not always be possible.
Cancellation and Refunds.
A complete cancellation with less than 14 days notice of a party reservation will result in the deposit of £10 per person not being refunded. Failure to advise us of a shortfall in numbers any later than 48 hours before the date of the reservation will incur a charge of £20 per person or full rate of the agreed set meal price (whichever is greater). No refund of deposits can be made if guest numbers are reduced by 20% or more with less than 14 days notice.
Any credit/debit card refunds will be subject to £2.00 or 2% transaction charge (whichever is greater).
Emergency Cancellation of Bookings.
After bookings have been accepted, including those with payment of a deposit, we reserve the right to cancel in the event of temporary closure because of premises refurbishment or any emergency or event outside our control. Any deposits will be refunded in full, without any liability for associated costs that may have been incurred.
We reserve the right to make changes to any terms and conditions without notice.